Which weather parameters are taken into account?

(all SI, all meteo: 0 = from the north except current) 10m Wind speed (m/s) 10m Wind direction degrees Significant wind wave height  m Significant swell wave height  m wind wave direction  degrees swell wave direction  degrees wind wave mean period  (inverse first moment) seconds swell wave mean period. (inverse first moment) seconds total Current

How many years are taken into account for calculations?

DTN Weather Factor uses digital twin models with 20 years of verified weather and ocean data to create numerous voyage simulations, which results in a complete statistical assessment of voyage costs and emissions.

How do I know if I have the latest version of SPOS?

As of the time of this post, the current SPOS version is 9.3.2. You can always check via: System settings  – updates Tab – click ‘check & download’. This way the system will show if SPOS is up to date. SPOS has multiple checks “underwater” to check if users are on the latest version. Otherwise,

How can I enable Javascript?

This can be done in the Java tool, or in the browser that you use.For your reference, a small step by step guideline: For finding the Java Control Panel: Launch the Windows Start menu Click on Programs (All Apps on Windows 10) Find the Java program listing Click Configure Java to launch the Java Control

Can my noon configuration be adjusted with more or less data parameters?

Yes this is possible. We will configure the noon report before start of the voyage and only recommend changes before start of a next voyage to prevent data gaps. The team is able to update configuration and re-send the reporting tool to the vessel(s).

Can I receive an updated DPI?

No. As the DPI is an automated product, we do not correct the DPI product. Errors in the underlying data will be (asked to be) corrected.

How can I contact the shipping operations team?

Our team is located both in Manilla and Utrecht, Netherlands and is available 24/7/365 via: Email:  [email protected] T: +31 (0)20 8082 980″  We encourage short lines between our DTN routing team, master and operations team customer.    

What Service Level Agreement’s can I expect?

The following SLAs apply to the RouteGuard services: Reply within 2 hours at incoming email (requests) Initial Route Advice is delivered 8 to 12 hours before the voyage is due to start. The respective ETD is provided by whoever orders the Route Advice (for example, operator) but checked with Master. Route Advice update is delivered within