Both a captain and operator can request routing service. There might be distinction in this based on customer preference.
RouteGuard
1. Types of Routing Services
We have the following routing services:
My voyage details have changed, how do I let DTN routing team know?
In case details change, fastest and easiest is to email the team via [email protected]. The team will follow up and update the voyage accordingly. If needed based on changes, a new route advice will be sent as soon as possible (for example destination change). If not needed directly, the update will be taken into account in
How can I contact the shipping operations team?
Our team is located both in Manilla and Utrecht, Netherlands and is available 24/7/365 via: Email: [email protected] T: +31 (0)20 8082 980″ We support short lines between our DTN routing team, master and operations team customer.